About the Internship:
We are William Hill Bulgaria support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. We provide gaming and betting services across multiple channels: online, on the high street, on the phone and on the move.
William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.
- Communicate with customers using chat, email and phone
- Provide online assistance for products, websites, software, etc.
- Answer customer queries in timely and professional manner
- Collaborate closely with other team members and colleagues in the office
- Take part in additional activities you would find interesting for you
- Guide customers into finding the best solution for them.
- Fluent written & spoken English language
- Computer knowledge such as MS Office, Internet & fast typing skills
- Friendly and communicative approach
- Desire to collaborate in a team
- Self-driven character
- Customer orientation
- Ability to easily deal with challenging situations.
Why you should join us:
- Top-notch salary
- Performance bonuses
- Additional health insurance
- Food checks
- Half price sport cards
- 24 days annual paid leave
- Working hours, organized in shifts
- Taxi vouchers
- Career advance & learning opportunities in a positive and stimulating environment
- Game room (play station, foosball & pool table)
- Free snacks and beverages in the office
- Party, party, party…
- Health & Wellbeing initiatives
- Internal Refer-a-friend bonus program.