Kempinski Hotel Grand Arena Bansko is the proud winner of the TripAdvisor Travelers’ Choice® Awards for Hotels in Bulgaria for 2019. The hotel ranks first among the “Top 25 Hotels”, “Top 25 Luxury Hotels” and “Top 25 Hotels for Service”. Travelers’ Choice award winners were determined based on the millions of reviews and opinions collected in a single year from TripAdvisor travellers worldwide. 

General Manager Natalia Kashirskaya commented: “The hotel won the TripAdvisor Travelers’ Choice Award for the seventh consecutive year, which is an outstanding achievement and a great incentive to continue to provide impeccable service and remarkable experiences to our guests. This accolade is indeed a great start to the year and the highest honour a hotel can receive from the TripAdvisor community as the result is based on the reviews and opinions of millions of travellers. On behalf of the entire team, I would like to thank our guests for their devotion, and we are looking forward to welcoming them again soon.”

“We congratulate the properties around the world recognized as the best hotels, which receive our highest honor – Travelers’ Choice Hotel awards,” said Desirée Fish, vice president of global communications for TripAdvisor. “Winners should be proud of their award as millions of travelers will consider this list when picking the perfect hotel for their needs this year.”

For the complete list of Travelers’ Choice award-winning hotels for 2019 across all categories, including the top hotels around the world, visit: